The effect of training costs on the quality of products according to ISO 10015

Abstract

The research aims to measure the effect of training costs on the quality of products for Babil liquid batteries plant NO.(1) through out the training courses costs that are held inside and outside the factory , and to show the training affect for better quality performance to reduce the number of defected units. The hypothesis of this research " Expending on quality training according to well planned training courses will decrease the defective units number & costs & reducing the production costs to get better profits and to increase the company,s share market " . Some statistical methods were used to analyse the failure causes in the productive divisions , and these methods are " paretto analyse " & " cause & effect diagram " to show the main reasons for the arising of defects to cure them and to reach the required quality for the units.