“The Effect of Integration of The Balanced Scorecard With QFD Function in Improving the Performance of Economic Units and Achieving Value for the Customer” (2021) Journal of Al-Rafidain University College For Sciences ( Print ISSN: 1681-6870 ,Online ISSN: 2790-2293 ), 43(2), pp. 176–205. doi:10.55562/jrucs.v43i2.149.